Our watches are made to the highest MAM quality standards. Nevertheless, your watch is covered by a limited warranty applicable to any manufacturing defect. This includes the watch movement, index, face and hands.
The MAM Originals warranty is good for 24 months from the date of purchase. After this warranty expires, repairs will be subject to a service charge.
Other parts not listed above are not covered by this warranty. If the product is returned during the warranty period, MAM will repair or replace any defective watch or parts at no additional cost.
Does not include:
Defects or damage due to loss, theft, fire, water or natural disaster.
Defects or damage caused by inappropriate use, lack of care (impact, broken crystal etc.) or accidents.
Defects or damage caused by unauthorised repairs or modifications.
Aesthetic modifications, defects or damage from normal use, ageing and wear and tear.
Battery, band, crown or crystal/face.
Watches without a serial number or with one that has been altered, faked, replaced, disfigured or is illegible.
Defects in the watch face that weren’t reported
within 7 days of receiving the product.
Save your order confirmation email, which is your warranty.
For any damage covered by the warranty, the customer must send the product to MAM ORIGINALS (Customers are responsible for return shipping charges). Once we have received and repaired or replaced the item, MAM ORIGINALS will send the watch back free of charge.
C/ Sant Pere Mes Alt, 40
*The customer must include their name and order number on the package.